PRIVACY POLICY
‍Last updated July 5, 2026

‍Lancaster Local Biz ("we," "us," or "our") operates the website https://www.lancasterlocalbiz.com and provides missed call text back services to local businesses.

‍1. INFORMATION WE COLLECT
‍We may collect the following information:Name, email address, and phone number when you contact usPhone numbers of individuals who call our clients' business linesWebsite usage data via Clicky Analytics (visitor counts, page views)Email addresses submitted through our Kit (ConvertKit) signup forms

‍2. HOW WE USE YOUR INFORMATION
‍We use collected information to:Send automated SMS responses to missed calls on behalf of our clientsRespond to inquiries and provide our servicesSend email newsletters to subscribers who opt inAnalyze website traffic to improve our services

3. SMS MESSAGING
‍When you call a business using our service and your call goes unanswered, you may receive an automated text message. Mobile numbers are never sold or shared with third parties. Message and data rates may apply. Reply STOP to opt out.

‍4. SHARING YOUR INFORMATION
‍We do not sell your personal information. We may share information with:Twilio (SMS delivery)Anthropic (AI message generation)Clicky (website analytics)Kit/ConvertKit (email marketing)

‍5. DATA RETENTION
‍We retain personal information only as long as necessary to provide our services or as required by law.

‍6. YOUR RIGHTS
‍You may request access to, correction of, or deletion of your personal information by contacting us at chris@lancasterlocalbiz.com.

‍7. CONTACT US
‍
‍Lancaster Local Biz
Lancaster, PA
chris@lancasterlocalbiz.com